Active Wellness Limited Privacy Policy

This document refers to personal data, which is defined as information concerning any living person that is not already in the public domain. Active Wellness Limited is pleased to provide the following privacy notice.


What we need from you

Our practitioners will require some of your personal details. We will need to hold your name and contact details for appointment purposes. We may also require detailed medical information for the purposes of carrying out a safe treatment.

Our clinical progress notes will also be stored as a basic requirement of our clinical professional standards. These notes will contain your medical history and details of any previous and current treatments that are underway. This data is always held securely and will only be accessed by therapists engaged in providing your treatment.


Our promise to you

Active Wellness Limited will never pass on any of your contact details to a third party and under no circumstances
will pass on any of your clinical information without your prior written consent.

For marketing purposes Active Wellness Limited may use your contact details to send you any information we
believe may be of interest to you regarding our practice and treatments. You can ask to be removed from our
marketing database at any time by contacting us.


Through agreeing to this privacy notice you are consenting to Active Wellness Limited processing your personal data
for the purposes outlined. You can withdraw consent at any time. We are required to retain notes pertaining to your
treatment episodes and any withdrawal of treatment consent would result in the termination of your treatment


Clinical notes will be securely retained for eight years, after which time all data will be erased, unless basic
information is needed to meet our future obligations to you.


All data is stored securely at our premises in Northern Ireland and are unavailable to anyone except our authorised
clinicians. All data storage services are fully GDPR compliant and available upon request.


If you have concerns


If you have any queries regarding how we store your data or any other issue relating to data protection at Active Wellness Limited, please contact us.

Telephone Number : +447775 142 826


For any concerns about how Active Wellness Limited handles your data you have a right to complain to the
Information Commissioner’s Office (ICO).

ICO: Wycliffe House, Water Lane, Wilmslow, SK9 5AF Telephone +44 (0) 303 123 1113